Privacy Policy

Our Privacy Policy have been updated on 27th December 2024.

This Privacy Policy describes how Olive Elder Care collects, uses, and protects your personal information when you use our services. It also sets out your privacy rights and how the law protects them.

By using our services, you agree to the collection and use of information as described in this policy.

 

Information We Collect

We collect your information in the following ways:

  1. Personal Information You Provide:

Name, email address, phone number, and address.

Details of services you request or avail.

Seniors’ personal data you provide to our services.

  1. Automatically Collected Information:

Device details (such as IP address, browser type, mobile device ID).

Usage data (such as pages visited, and time spent on the site).

  1. Third-Party Social Media Accounts:

If you use services like Google or Facebook to log in, we may collect information associated with those accounts (such as name, and email).

 

How We Use Your Information?

  • We may use your data for:
  • Providing and enhancing our services.
  • Contacting you by phone, SMS, email, or WhatsApp with updates, offers, and services.
  • Managing your account and preferences.
  • Analysing usage trends to improve your experience.
  • Legal and business purposes such as mergers or asset sales.

 

Please note that even if your phone number is registered on the Do Not Disturb (DND) registry, you agree that we may contact you by any means of communication after having shared your contact details with us.

 

Cookies and Tracking

We use cookies and similar technologies to improve your experience. Cookies help:

  • Remember your preferences (e.g., log in details, language).
  • Analyse how you use our website to make improvements.
  • You can choose to reject cookies in your browser settings, but this might limit some functionalities of our site.

 

Sharing Your Information

We may share your data with:

  • Service Providers: To conduct operations such as website analytics or communication.
  • Affiliates and Business Partners: To execute joint promotions or service offerings.
  • Legal Authorities: If required by law or for legal protection.

We only share your data with your consent, except when required by law.

 

Your Rights

You have the right to:

  • Access, update, or delete your data via your account settings or by contacting us.
  • Withdraw consent for marketing communications.
  • We may retain certain information as required by law or for legitimate business purposes.

 

Data Security

We use reasonable measures to protect your data, but no method over the internet or email is 100% secure. In case you suspect a breach, please contact us.

 

Children’s Privacy

We are not designed for anyone below the age of 18. We do not knowingly collect information about minors. Parents can contact us in case they feel their child has shared data with us.

 

Links to Other Websites

Our website could be hosting links to other sites. We are not responsible for the third party’s content or privacy practices. Always look at their policies before sharing your information with those websites.

Changes to This Policy

We sometimes update this policy. The current version will always be accessible on our website. Changes go into effect once we post them.

 

Contact Us

For questions or concerns, please contact us:

  • Email: info@oliveeldercare.com
  • Phone: +91 8097302413